EX-10.2

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EXHIBIT 10.2

EXECUTIVE** EMPLOYMENT **AGREEMENT

This Executive Employment Agreement ("Agreement") is by and between TTEC Digital LLC (the "Company"or“TTECDigital”),awhollyownedsubsidiaryofTTECHoldings,Inc.,aDelawarecorporation ("TTEC Parent"), and Christopher Brown ("Executive" or "Brown"), each a "Party" and together the "Parties." This Agreement is executed to be effective as of March 17, 2026 ("Effective Date").

Whereas,Mr.BrownjoinedTTEConJune15,2015(“startdate”)asChiefofStafftotheChairmanand CEO (initial role);

Whereas, Mr. Brown’s responsibilities expanded to include the leadership of TTEC Corporate DevelopmentfunctioninJune2020(whichtogetherwiththeinitialrolewillhereafterbereferredtoas “Current Responsibilities”);

Whereas,effectiveMarch17,2026TTECappointedMr.BrownasPresident,TTECDigital;

Whereas,** Mr.Browncurrentlyisanemployee*at-will *anddoesnothaveanemploymentagreementwith TTEC Parent or the Company; and whereas his employmentarrangementwith the Companyis documentedas an offer letterand a seriesof otherdocuments;and, whereasit isthe desireof TTEC Parent and the CompensationCommittee ofthe TTEC Boardof Directors ("Compensation Committee"), on the adviceof the independentcompensationconsultantto theCommittee,to restate the prior arrangementviaa formalEmploymentAgreementin orderto documenttheExecutive’s compensation arrangements, severance,non- competition,non-solicit,andchangein control provisionsthereof;

Whereas,** **theCompanydesirestoemployMr.Brownandtodocumentformallythetermsandconditions of Mr. Brown's employment with the Company.

Now** Therefore, **thepurposeofthisAgreementistodocumentformallythetermsandconditionsofMr. Brown's employment with the Company.

a.Subject to the terms of this Agreement, the Company hereby appoints Mr. Brown as President, TTEC Digital business segment, and vests in him all the relevant responsibilities to lead the TTECDigitalbusinesssegment,includingtheP&Lforthebusiness,inthebestinterestofTTEC Parentanditsshareholders,asdirectedbyTTECParentChiefExecutiveOfficer(“TTECCEO”) and its Board of Directors (the “Board”).In this role, the Executive will report to the TTEC CEO and will be a member of TTEC Parent’s executive leadership team, known as the Executive Committee(the“EC”).ForpurposesofrelevantU.S.federalsecuritieslaws, PresidentofTTEC Digital is a public company executive officer (known as a “Section 16 Officer”), subjecting the Executive to all of the various compliance requirements appropriate for Section 16 Officers. Please refer to Exhibit A* *to this Agreement for Directors and Executive Officers U.S. Securities Law Handbook for reference.

b.**Duties. **Except to the extent that is required for the Executive to complete his duties for his CurrentResponsibilities,Mr.Brownshalldevotehisfull-timeandbesteffortstotheperformance of all duties contemplated by his roles and responsibilities as President TTEC Digital, and as assigned from time to time by TTEC CEO. Unless otherwise specifically authorized in writing by TTEC Parent, Executive shall not engage in any other business activity, or otherwise be employed by any other company other than TTEC and its subsidiaries. Notwithstanding the foregoing, Mr. Brown is not precluded by the terms of this Agreement from serving on boards of directors of non-competitor companies or not-for-profit organizations with TTEC Parent's prior written approval.

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ForpurposesofthisSection1(b)oftheAgreement,theCompanyherebyacknowledgesthatthe Executive serves as a member of the board of directors for Percepta LLC, a joint venture between TTEC Parent and Ford Motor Company.

d.**Travel. **Mr. Brown's role may require travel, and Mr. Brown understands and agrees that such travel is a material part of his responsibilities, subject to current health and safety recommendationsoflocalgovernmentauthoritiesandtravelrestrictionsthatmaybeineffectfrom time to time. Mr. Brown shall travel in accordance with TTEC Parent travel policy.

e.**Changes in Role. **Notwithstanding other provisions in this Agreement, but subject to the reasonableinterpretationofprovisionsofSection4(i)(on“ConstructiveTermination”),Mr.Brown understands and agrees that his role and responsibilities may change over time in the best interest of the business, and TTEC Parent reserves the right to assign to Mr. Brown different and/or additional roles and assignments that best serve the business.

$500,000 ("Base Salary"), payable in equal installments in accordance with the Company's standard payroll practice, less legally required deductions and withholdings. The Base Salary may be periodically reviewed and may be adjusted at the Company's discretion, to appropriately reflect the Executive's role in the business and the market pay for such role in accordance with TTECParentstandardcompensationreviewpractices.Notwithstandingtheforegoing,nothingin this Agreement provides assurances that the Executive's salary will be increased from time to time.

b.Variable Incentive Compensation** (annual cash ****bonus). **Beginning in 2026, Mr. Brown shall be eligible to participate in TTEC annual performance-based cash incentive program, currently referredtoasTTECVariableIncentivePlan("VIP").TheExecutive'sannualVIPopportunityshall be up to 100% of Base Salary tied to the annual TTEC Digital and TTEC Parent’s performance targets and goals of the business, as set by TTEC CEO and the Board from time to time with Executive’s full knowledge.

c.Long-Term** Incentive Compensation. **TheExecutiveisalsoeligibletoparticipateinTTEC's long-term incentive program (“LTIP”), designed to provide long-term incentives for senior executives of TTEC Parent and align their interests with the interests of TTEC company stockholders.

The Executive shall be eligible for an annual long-term incentive opportunity of up to 100% of BaseSalary,vestingovertimeasdeterminedbytheCompensationCommitteeoftheBoardfrom timetotime.TheLTIPawardsshallbegrantedunderthetermsofgrant-specificagreementsthat are approved by the Compensation Committee of the Board from time to time ("Incentive

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Agreements").TheseIncentiveAgreementsprovidevestingschedules,performancemetrics,if any, and other material terms of each grant. TTEC and the Compensation Committee of the Board reserve the right, at their discretion, to change the terms of futureIncentive Agreements andtheincentivesgrantedthereunder.TheCompanyandTTECParentreservetheright,ona going-forward basis, to restructure or modify the long-term incentive compensation programs available to TTEC executives, including the Executive, subject to the approval of the Compensation Committee.

At present, these metrics for the Executive include: (i) TTEC overall performance; (ii) TTECDigital performance; (iii) Mr. Brown's individual performance, all against targets set annually by the Company's Board of Directors and applied specifically to Mr. Brown’s role as directed by TTECCEO;and(iv)theExecutive'scompliancewiththeguidelinesforTTECemployees'conduct outlined in TTEC Ethics Code. The metrics may change from time to time as determined by the Compensation Committee of the Board. The timing for the payment of the VIP and LTIP awards,if any, is determined from time to time (usually annually) by the Compensation Committee of the Board. All TTEC Parent incentive program grants made in equity instruments are subject to Executive Stock Ownership Guidelines incorporated in this Agreement by reference as Exhibit D.

e.Reimbursement** of Business Expenses. **TheCompanyagreestoreimbursetheExecutivefor all reasonable out-of-pocket business expenses incurred by him on behalf of the Company in accordance with TTEC expense reimbursement policies.

f.**Services to Subsidiaries. **Mr. Brown acknowledges that, as part of his employment responsibilities, he may be required to serve as an officer and/or director ("D&O") of TTEC subsidiaries, affiliates, and related entities. He hereby agrees to perform such duties diligently andwithoutadditionalcompensation,andtofollowTTECParent'sdirectionintheperformanceof such services. For the duration of such D&O services, TTEC shall maintain appropriate D&O insurance policies for the Executive's protection in connection with the services; and the Company hereby confirms that such insurance policy is currently in place and covers the Executive's services. Furthermore, the Executive agrees to resign such D&O roles, if requested to do so by the Company or TTEC Parent.

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a.Termination** by the Executive. **TheExecutivemayterminatehisemploymentwiththeCompany with 120 days written notice of his intention. The parties may mutually agree to a different separation date, including a shorter notice period. If the Executive terminates this Agreement for anyreason(exceptforaGoodReasonasthattermisdefinedinSection4(i)),Executiveshallbe entitled only to the compensation fully earned, benefits fully vested as of the last date of employment; and the reimbursement of any reasonable business expenses that the Executive incurred prior to termination.

ExceptfortheprovisionsofSection4(i)(TerminationforGoodReason),Mr.Brownwouldnotbe entitled to severance compensation or continuation of benefits if he terminates his employment with the Company pursuant to this Section 4(a).

b.Termination** by the Company without Cause. **SubjecttoprovisionsofSection4(h)(Changein Control termination), upon 30 days written notice, the Company, in its sole discretion, may terminate the Executive's employment as President of TTEC Digital or his employment with the Company altogether without Cause (as "Cause" is defined in Section 4(d)).

IncaseofterminationofemploymentwiththeCompanyandTTECParentpursuanttothis Section 4(b), Mr. Brown shall be entitled to certain separation benefits as follows:

(i)Severance**. If Mr. Brown executes a separation agreement in a form substantially similartotheagreementsetforthin*Exhibit E *(attachedhereto),releasingalllegalclaimsexcept for those that cannot legally be released and Mr. Brown continues to comply with all terms of such separation agreement, and any other agreements signed by the Executive with the Company, then the Company shall pay Mr. Brown severance compensation equal to eighteen

(18) full calendar months of his then-current Base Salary ("Severance" or "salary continuation"). Salary continuation payments will be made at the Company's regular payroll intervals, provided, however,paymentsaccruingforpayrollperiodspriortothedatethattheCompanyhasreceiveda signed and effective separation agreement and release shall be suspended and paid on the first payroll date following the effective date of the separation and release.

(ii)Continuation of Benefits**. **In addition to Severance, the Company shall continue to provide to Executive and to the Executive's eligible dependents with the same level of welfare and health benefits, including without limitation, medical, dental, vision, accident, disability, life insurance, and other welfare benefits in place prior to termination of employment for a period of twelve (12) months after the effective date of such termination, on substantially the same terms and conditions (including contributions required by the Executive for such benefits) as existed immediately prior to termination; provided that, if Executive cannot continue to participate in the Company's, TTEC Parent's or successor's benefit plans, TTEC Parent or successor shall otherwiseprovidesuchbenefitsonthesameafter-taxbasisasifcontinuedparticipationhadbeen permitted.

(iii)Termination by the Executive for "Good Reason"(as the term is defined in Section 4(i)) shall constitute Termination without Cause by the Company for purposes of this Agreement and shall entitle the Executive to all remedies provided in this Paragraph. If the Company terminates this Agreement without Cause under this Section 4(b), and the Company pays Mr. Brown the compensation earned as of the effective date of the termination, and provides to Mr. Brown incremental compensation and continuation of benefits on the terms specified in this Section 4(b), the Company's acts in doing so shall be in complete accord and satisfaction of any claimthatMr.Brownhasormayatanytimehaveforcompensation,benefitsorpaymentsofany

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kindfromtheCompanyorTTECParentarisingfromorrelatinginwholeorparttotheExecutive's employment with the Company and/or this Agreement.

If the separation agreement and legal release referenced above are not signed within thirty (30) days from the date that such agreement is presented to Mr. Brown (which the Company shall presentnolaterthanfifteen(15)daysaftertheeffectivedateofExecutive'stermination),thenMr. BrownwaiveshisrighttoreceiveanyseverancecompensationpursuanttothisAgreement,even if Mr. Brown were to successfully litigate any claim against the Company and/or TTEC Parent.

c.Termination** by the Company for Cause. **TheCompanymayterminatethisAgreementwithno noticeforCause,asthattermisdefinedinthisSection4(d),withtheCompany'sonlyobligation being the payment of any salary and compensation earned as of the date of termination, reimbursement of any reasonable business expenses incurred by the Executive in accordance with the Company's expense reimbursement policies, and any continuing obligations under the Company benefit plans then in effect, and without liability for severance compensation of any kind, including Severance set forth in Section 4(b)(i).

(i)Fraud,theft,embezzlement(orattemptedfraud,theft,embezzlement),dishonestacts or illegal conduct;

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(ii)OthersimilaractsofwillfulmisconductonthepartofExecutiveresultingindamage toTTECParentortheCompany,includingwithoutlimitationamaterialbreachbytheExecutive oftherequirementsoftheTTECEthicsCodethatresultsinnegativepublicityfortheCompany, TTEC Parent or any subsidiary thereof;

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(iv)Use of any controlled substance or alcohol while performing Executive's duties, exceptaspartofaTTECParentortheCompany-sponsoredeventinconnectionwithabusiness-related social engagement such as a trade conference or customer entertainment, but only in moderation and in a professional manner that reflects positively on TTEC Parent and the Company; with visible inebriation at a business-related social engagement constituting a cause for immediate termination;

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(v)AbreachoffiduciarydutythatresultsinanadverseimpacttoTTECParentorthe Company or in personal profit to the Executive (as determined by the Company based on its conflicts of interest policies outlined in the TTEC Ethics Code);

(vi)UseoftradesecretsorconfidentialinformationofTTECParentortheCompany, other than in pursuit of the Company’s or TTEC Parent's business;

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(vii)AidinganycompetitorofTTECParent,regardlessofbusinesssegmentwherethe competition may be relevant;

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(viii)FailurebytheExecutiveintheperformanceofhisdutiesthatresultsinmaterial adverse effect on the Company, TTEC Parent or TTEC Parent’s subsidiary companies, as formally determined by TTEC Parent Board of Directors.

If the act or acts constituting Cause are susceptible to cure, Company will provide Executive with written notice setting forth the acts constituting Cause and providing that Executive may cure such acts within thirty (30) business days of receipt of such notice. Any recurrence of acts constitutingCausewithinone(1)yearoftheoriginaloccurrencewillvoidExecutive'srighttosuch pre-termination right to cure.

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e.**Termination upon Executive's Death. **This Agreement shall terminate immediately upon Executive's death. Thereafter, the Company shall pay to the Executive's estate all compensation fullyearned,andbenefitsfullyvestedasofthelastdateofExecutive'scontinuous,full-timeactive employment with the Company; and will provide the estate with the reimbursement of any reasonable business expenses that the Executive incurred prior to his death in accordance with the Company's expense reimbursement policies. For purposes of this Agreement, continuous, full-timeactiveemploymentshallbedefinedasthelastdateuponwhichExecutivecontinuously performedhisjobresponsibilitiesonaregular,full-timebasisconsistingofatleast35hoursper week, and in the usual course of the Company's business ("Continuous Full-Time Active Employment").IncaseofExecutive'sdeath,theCompanyshallnotberequiredtopayanyform of severance or other compensation concerning or on account of the Executive's employment with the Company or the termination thereof.

h.**Termination by Company in Connection with Change in Control Event. **If a Change in Control event occurs, and at any time within eighteen (18) months of such Change in Control event's effectivedate("CICPeriod"),theCompany,TTECParent,oritssuccessorterminatesExecutive's employment without Cause (as that term is defined in Section 4(d)), the Executive shall beentitled to, and the Company, TTEC Parent or its successor shall cause the following to occur:

(i)Severance.IfExecutiveexecutesaseparationagreementinaformsubstantiallysimilar totheagreementsetforthinExhibit* E *(attachedhereto),releasingalllegalclaimsexceptforthose that cannot legally be released and agreeing to continue to comply with all terms of such separation agreement, and any other agreements signed by the Executive with the Company or successor,thentheCompanyshallpaytheExecutivealump-sumseverancecompensationequal totwo times (2x) Executive's Base Salary in effect at the time of such termination ("CIC Severance") within ten (10) business days of the effective date of such Change in Control related termination; provided, however, if the CIC Severance payment is due prior to the date that the Company or successor receives a signed and effective separation agreement and release, the paymentshallbesuspendeduntilthereceiptofsuchsignedseparationagreement,andthenpaid as soon as reasonable but in no event later than ten (10) business days after such receipt.

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(ii)Continuation of Benefits**. **In addition to CIC Severance, the Company, TTEC Parent,or successor shall continue to provide to Executive and to the Executive's eligible dependents with the same level of welfare and health benefits, including without limitation medical, dental, vision,accident,disability,lifeinsurance,andotherwelfarebenefitsinplacepriortoterminationof employment, for a period of twelve (12) months after the effective date of such termination, on substantially the same terms and conditions (including contributions required bythe Executive for such benefits) as existed immediately prior to termination; provided that, if Executive cannot continue to participate in TTEC Parent's or successor's benefit plans, TTEC Parent or successor shall otherwise provide such benefits (via lump sum compensation or in-kind) on the same after-tax basis as if continued participation had been permitted.

(iii)Equity Vesting on Change in Control (double trigger**). **Notwithstanding any vesting schedule provisions contained in Incentive Agreements that Executive may hold, any unvested equitythatwouldvestpursuanttotheseawardsonoraftertheChangeinControleventeffective date and would otherwise forfeit on termination of employment, shall vest in full as of the employment termination date, if such termination occurs during the CIC Period.

(iv)Termination Ahead of Change in Control Event**. **Notwithstanding anything in this Agreement to the contrary, if Executive's employment is terminated within three (3) months beforeaChangeinControleventoccurs,thenforpurposesofthisAgreement,theeffectivedate of the Change in Control event shall be deemed to be the date immediately prior to the date of such termination of employment.

(v)Definition* of “Change in Control” *event.ForpurposesofthisAgreement,theterm "Change in Control" event shall mean the occurrence of any one of the following:

(A)Any consolidation, merger, or other similar transaction (1) involving TTEC Parent, if TTECParentisnotthecontinuingorsurvivingcorporation,or(2)whichcontemplates that all or substantially all of the business and/or assets of TTEC Parent would be controlled by another corporation or legal entities not controlled by TTEC Parent;

(B)Any sale, lease, exchange, or transfer (in one transaction or series of related transactions) of all or substantially all of the assets of TTEC Parent (a "Disposition"); provided, however, that the foregoing shall not apply to any Disposition with respect towhich,followingsuchDisposition,morethan51%ofthecombinedvotingpowerof the then outstanding voting securities of the receiving entity for the Disposition are directly or indirectly (beneficially or otherwise) owned by all or substantially all of the individuals and entities that were the beneficial owners of at least 51% of the outstanding common stock and/or other voting securities of TTEC Parent immediately prior to such Disposition, in substantially the same proportion of total ownership as their ownership immediately prior to such Disposition;

(C)Approval by the stockholders of TTEC Parent of any plan or proposal for the liquidationordissolutionofTTECParent,unlesssuchplanorproposalisabandoned within 60 days following such approval;

(D)The acquisition by any "person" (as such term is used in Sections 13(d) and 14(d)(2) of the U.S. Securities Exchange Act of 1934, as amended ("the Exchange Act")), or two or more persons acting in concert, of beneficial ownership (within the meaning of Rule 13d-3 of the Exchange Act) of 51% or more of the outstanding shares of voting stockofTTECParent;provided,however,thatforpurposesoftheforegoing,theterm "person" shall exclude Kenneth D. Tuchman and his affiliates; provided, further that the foregoing shall exclude any such acquisition (1) made directly from TTEC Parent,

(2)madebyTTECParent(directlyorthroughanaffiliatedcompany),or(3)madeby TTECemployeebenefitplan(orrelatedtrust)sponsoredormaintainedbyTTEC Parent or any of its affiliates;

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(E)If, during any period of 15 consecutive calendar months commencing at any time on or after the Effective Date, those individuals ("Continuing Directors") who either (1) were directors of TTEC Parent on the first day of each such 15-months period, or (2) subsequently became directors of TTEC Parent and whose actual election or initial nomination for election subsequent to that date was approved by a majority of the ContinuingDirectorswhowerethenmembersoftheTTECParentBoardofDirectors, cease to constitute a majority of the Board of Directors of TTEC Parent; or

(F)Any sale, transfer, divestiture, spin-off, or other disposition (in one transaction or a series of related transactions) by TTEC Parent or any successor entity thereto, of (1) all or a controlling interest in the equity securities or ownership interests of TTEC Digital (or any successor entity or business unit carrying on substantially all of the business operations of TTEC Digital), or (2) all or substantially all of the assets constituting the TTEC Digital business, or (3) any transaction or series of related transactions pursuant to which TTEC Parent or any successor entity thereto ceases to have operational control over the TTEC Digital business; provided, however, that for purposes of this subsection (F), "controlling interest" shall mean the direct or indirect beneficial ownership of more than 50% of the combined voting power or equity interests of TTEC Digital (or any successor thereto), and "operational control" shallmeanthepowertodirectorcausethedirectionofthemanagementandpolicies of the TTEC Digital business.

(i)Change in Responsibilities**. **Except as otherwise expressly provided below, the materialadversechangeintheExecutive'sscopeofresponsibilitiesandduties(includingthe diminutionofsuchdutiesandresponsibilities),ormaterialadversechangeintheExecutive's reporting responsibilities or title by the Company, TTEC Parent, or (in case of a Change in Control event) by their successor.

(ii)Change in Compensation**. **Section Any material reduction by the Company, TTEC Parent or, in case of a Change in Control event by TTEC successor, of the Executive's total compensation package, including material adverse change in the annual salary, the incentive bonus ranges and targets, or the timing of payment of same as compared to the compensation packageineffectasofthedatehereoforimmediatelypriortoaChangeinControlevent,asthe case may be. Notwithstanding anything in this provision to the contrary, a change in the compensation structure that is consistent with prevailing market trends, as supported by an independent report of a qualified compensation advisor to the Compensation Committee of the Board, the Company or its successor, shall not give rise to a 'constructive termination' or 'termination for good reason' claim.

(iii)Change* in **Location.*AnyrequirementoftheCompanyorsuccessorthatExecutivebe based anywhere more than within fifty (50) miles from the site where the Executive is located at the time of Effective Date (greater Denver metropolitan area, Colorado, U.S.A.) or the time of the Change in Control event.

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(iv)Failure to Cause Assumption of this Agreement**. **Failure of the Company or TTEC ParenttoassignandobtaintheassumptionofthisAgreementfromanysuccessorincaseofa Change in Control event.

Anactiontakeningoodfaith,andwhichisremediedbyTTECParentorsuccessorwithinfifteen(15) calendar days after receipt of the Executive's notice thereof shall not constitute Good Reason or Constructive Termination under this Agreement. Executive must provide notice of termination of employmentwithinthirty(30)calendardaysofExecutive'sknowledgeofaneventconstituting"Good Reason" or such event shall not constitute Good Reason or Constructive Termination under this Agreement.

AsaseniormemberofTTECParent’sandTTECDigital’sexecutiveleadershipteam,theExecutiveis privy to TTECParent's company-wide global business and financial strategy. Therefore, in addition to the provisions of the Confidentiality Agreements that the Executive signed at the time of his original employment with the Company and various non-compete and non-solicitation undertakings agreed to as part of various equity grants and other incentive grants, the Executive, in consideration of the employment opportunity and compensation provided hereunder, agrees and covenants during the term of his affiliation with TTEC Parent (as an Executive or otherwise in leadership position) and for twelve (12) months after the termination of the employment:

(i)businessprocessoutsourcingservicesincustomerengagement("CX"),acquisition and growth, content moderation, fraud prevention, and data annotation solutions; and

(ii)customer experience technology services including the sale of integrated software, hardware,consultingandothersolutions,andprofessionalservicestomanageomnichannelCX technology solutions used for contact centers, customer relationship management systems, unifiedcommunications,journeyorchestration,conversationalmessaging,automation(including artificial intelligence, machine learning and robotic process automation), CX analytics, business intelligence, digital marketing and digital transformation services

(collectively,"TTECBusiness").

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For purposes of this Agreement, "Confidential Information" means all non-public, proprietary, or confidentialinformationoftheCompanyorTTECParentandtheiraffiliates,inanyform,including but not limited to trade secrets, business plans, financial data, customer and vendor lists, pricing strategies, product development information, personnel records, operational methods, technical data, and software. Confidential Information shall not include information that: (a) becomes generallyavailabletothepublicthroughnofaultofExecutive;(b)wasknowntoExecutivepriorto disclosure by the Company; (c) is received from a third party not bound by a confidentiality obligation;or(d)isindependentlydevelopedbyExecutivewithoutuseofConfidentialInformation.

The Executive acknowledges that unauthorized disclosure or use of Confidential Information would cause irreparable harm to the Company and TTEC Parent, and that the obligations herein areinadditiontoanyprotectionsaffordedundertheColoradoUniformTradeSecretsAct,C.R.S.

§7-74-101etseq.,orotherapplicablelaw.

Nothing in this Agreement shall prohibit the Executive from: (i) making disclosures required by law, regulation, or court order, provided that the Executive gives the Company prompt written notice (to the extent legally permissible) so that the Company may seek a protective order; (ii) communicatingwithanyfederal,state,orlocalgovernmentalagency,includingtheSecuritiesand Exchange Commission, the Equal Employment Opportunity Commission, or the Colorado Civil Rights Division; or (iii) making disclosures protected under applicable whistleblower provisions.

Pursuant to the Defend Trade Secrets Act of 2016, 18 U.S.C. § 1833(b), the Executive shall not beheldcriminallyorcivillyliableunderanyfederalorstatetradesecretlawfordisclosingatrade secret in confidence to a government official or attorney solely to report or investigate a suspected violation of law, or in a complaint or document filed under seal in a lawsuit or proceeding.

UponterminationofemploymentorattheCompany'srequest,Executiveshallpromptlyreturnor destroy all materials containing Confidential Information, including electronic copies on personal devices or cloud accounts, and shall certify such return or destruction in writing upon request.

TheobligationsunderthissectionshallsurviveterminationofExecutive'semploymentandthis Agreement for so long as the Confidential Information retains its confidential nature or, with respect to trade secrets, for so long as such information qualifies as a trade secret under applicable law.

Executiveacknowledgesandagreesthatanybreachorthreatenedbreachofthissectionwould cause irreparable injury to the Company and TTEC Parent for which monetary damages alone would be an inadequate remedy, and that the Company and TTEC Parent shall be entitled to seek injunctive relief, specific performance, or other equitable remedies from any court of competent jurisdiction, without the necessity of proving actual damages or posting any bond, in addition to all other remedies available at law or in equity.

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(i)The Executive and those who aid him in such breach shall be liable for all costs and businesslosses,includinganydamagesandout-of-pocketexpensesassociatedwithorresulting from such breach;

(ii)In addition to all other remedies available to the Company and TTEC Parent, if Executive breaches the Non-Competition and Non-Solicitation Undertakings set forth in this Section 5, the value (at the time of the vesting) of any vested awards that have vested during Executive's tenure with the Company shall be returned by Executive back to the Company within 15(fifteen)daysofnoticeoftheaforementionedbreach,sincetheprimarypurposeoftheawards (the Executive's loyalty to the Company and the honoring of the Non-Competition and Non-Solicitation Undertakings) would not be realized by the Company;

(iii)NeitherTTECParentnortheCompanyshallhaveanyfurtherliabilitiestothe Executive pursuant to this Agreement, including and without limitation no liability for any compensation, including incentives not yet granted or granted and unvested;

(iv)Executive hereby consents and agrees that TTEC Parent and the Company shall be entitled to seek, in addition to other available remedies, a temporary or permanent injunction or other equitable relief against such breach or threatened breach from any court of competent jurisdiction, without the necessity of showing any actual damages or that money damages would not afford an adequate remedy, and without the necessity of posting any bond or other security. Theaforementionedequitablereliefshallbeinadditionto,notinlieuof,legalremedies,monetary damages, or other available forms of relief.

(i)Interpretation. This Agreement shall be interpreted and administered in a manner so thatanyamountorbenefitpayablehereundershallbepaidorprovidedinamannerthatiseither exemptfromorcomplieswiththerequirementsofSection409AoftheInternalRevenueCodeof 1986, as amended (the "Code") and the Internal Revenue Service guidance and Treasury Regulations thereunder (collectively, "Section 409A"). It is the Parties' intention that salary continuation payments under the Agreement will be exempt from the requirements of Section 409Abecause they are short-termdeferrals under Treas. Reg. Sec. 1.409A-1(b)(4) or payments under a separation pay plan within the meaning of Treas. Reg. Sec. 1.409A-1(b)(9) and the Agreement shall be construed and administered in a manner consistent with such intent.

(ii)*Separation from Service; Separate Payments.*Notwithstanding anything in this Agreementtothecontrary,totheextentthatanypaymentorbenefitsubjecttoSection409A, including an exemption from Section 409A, and such payment or benefit would otherwise be payable or distributable hereunder by reason of Executive's termination of employment, all

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references to the Executive's "termination of employment" shall be construed to mean a "separationfromservice,"asdefinedinTreasuryRegulationSection1.409A-1(h),andExecutive shall not be considered to have had a termination of employment unless such termination constitutes a "separation from service" with respect to Executive. If under this Agreement, an amount is to be paid in two or more installments, for purposes of Section 409A, each installment shall be treated as a separate payment.

(iii)Specified Employee. Notwithstanding anything in this Agreement to the contrary, if the Executive is a "specified employee" (within the meaning of Treasury Regulation Section 1.409A-1(i))onthedateoftheExecutive's"separationfromservice,"anybenefitorpaymentthat constitutes non-exempt "nonqualified deferred compensation" (within the meaning of Section 409A) and is payable on account of the Executive's separation from service shall be delayed in order to avoid a prohibited distribution under Section 409A(a)(2)(B)(i), and any such delayed payment shall be paid to the Executive in a lump sum during the ten (10) day period commencingontheearlierof(i)theexpirationofasix-monthperiodfromthedateofExecutive's "separation from service," or (ii) Executive's death. To the greatest extent permitted under Section 409A, any separate payment or benefit under the Agreement will not be deemed to constitute "nonqualified deferred compensation" subject to Section 409A and the six-monthdelay requirement to the extent provided in the exceptions in Treasury Regulation Sections 1.409A-1(b)(4) or 1.409A-1(b)(9), or in any other applicable exception or provision of Section 409A.

(iv)*Reimbursements.*With regard to any provision in this Agreement that provides for reimbursementofcostsandexpensesorin-kindbenefits,exceptaspermittedbySection409A,

(x) the right to reimbursement or in-kind benefits shall not be subject to liquidation or exchange for another benefit, (y) the amount of expenses eligible for reimbursement, or in-kind benefits, provided during any taxable year shall not affect the expenses eligible for reimbursement, or in-kind benefits to be provided, in any other taxable year, provided that the foregoing clause (y) shall not be violated with regard to expenses reimbursed under any arrangement covered by Section 105(b) of the Code solely because such arrangement provides for a limit on the amount of expenses that may be reimbursed over some or all of the period the arrangement is in effect, and(z)suchpaymentsshallbemadeonorbeforethelastdayofBrown'staxableyearfollowing the taxable year in which the expenses were incurred.

(v)Cooperation. If the Parties hereto determine that any payments or benefits payable under this Agreement intended to comply with Section 409A do not so comply, the Executive and the Company agree to amend this Agreement, or take such other actions as the Executive and the Company deem necessary or appropriate, to comply with the requirements of Section 409A,whilepreservingbenefitsthatare,intheaggregate,nolessfavorablethanthebenefitsas providedtotheExecutiveunderthisAgreement.IfanyprovisionofthisAgreementwouldcause such payments or benefits to fail to so comply, such provision shall not be effective and shall be null and void with respect to such payments or benefits, and such provision shall otherwise remain in full force and effect.

(i)Good Faith Negotiation Requirement. Mr. Brown, TTEC Parent, and the Company agree that in the event of any controversy or claim arising out of or relating to Mr. Brown's employment with and/or separation from the Company, they shall negotiate in good faith to resolvethecontroversyorclaimprivately,amicably,andconfidentially.EachPartymayconsult with counsel in connection with such negotiations.

(ii)GoverningLaw.ThisAgreementwillbeconstruedandinterpretedinaccordancewith the laws of the State of Colorado without regard to conflict of law principles.

(iii)Disputes. The Parties agree that any action arising fromor relating in any way to this AgreementshallberesolvedandtriedinthestateorfederalcourtssituatedinDenver,Colorado. The parties consent to jurisdiction and venue of those courts to the greatest extent allowed by law.

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(i)Anything in this Agreement to the contrary notwithstanding, in the event that the Executivedetermines(athisdiscretionandexpense)thatthereceiptofanypaymentshereunder would subject the Executive to tax under Internal Revenue Code (the "Code") Section 4999 or a successor provision, Executive shall have the option at his discretion to cause TTEC Parent or successor to reduce the payment due to Executive under this Agreement so that the net (after tax)benefitofthepaymentstoExecutiveismaximized("ReducedPaymentElection").Executive shall have forty-five (45) calendar days from receipt of notice of the payment due under this Agreement or the payment itself under this Agreement, as the case may be, to advise TTEC Parent or successor of such election.

(ii)If Executive accepts the full payment hereunder and thereafter, within the period providedabove,determinesthathewantstomaketheReducedPaymentElection,anypayments received by Executive in excess of the amount payable under Reduced Payment Election shallbe treated for all purposes as a loan ab initio to Executive, which Executive shall repay to TTEC Parent or successor, together with appropriate interest at the applicable federal rate provided for in Section 7872(f)(2) of the Code, within sixty (60) days of the Reduced Payment Election.

(iii)NothinginthisSection6(j)shallbeinterpretedtocompeltheExecutivetomakethe Reduced Payment Election.

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k.**Assignment and Assumption of Agreement. **Concurrently with any Change in Control event or abusinesscombinationthatmayimpactthelegalimplicationsofthisAgreement,theCompanyor TTEC Parent shall cause any successor or transferee to assume unconditionally, by written instrument delivered to Executive, all of the obligations of the Company and TTEC Parent hereunder.

Mr. Brown acknowledges and agrees that he reviewed and fully understands the terms and provisions** of this Agreement; that he enters into it freely, knowingly, and mindful of the fact that **it creates important legal obligations and affects his legal rights; and that he understands the need to, and has had the opportunity to consult with, legal counsel about the terms and conditions of this Agreement.

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Executive	TTECDigital LLC
​[digital signature]	​[digital signature]
ChristopherJ.Brown	LauraL.Butler,
​	ChiefPeople &Culture Officer
Date:8/7/2026	Date:8/6/2026

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**List of **Exhibits

Exhibit A: Directors and Executive Officers U.S. Securities Law

Handbook Exhibit B: TTEC Ethics Code: How TTEC Does Business

ExhibitC:TTECExecutiveandSeniorFinancialOfficersEthicsCode

Exhibit D: Executive Stock Ownership Guidelines

ExhibitE:SampleSeparationandReleaseAgreement

Exhibit F: TTEC Incentive Recoupment Policy

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